Privacy
This page explains what is visible in your account, what deletion means, and why fixed retention periods are not published until they are verified.
Last updated: July 15, 2026AIBAO keeps information only while it is needed for the service, account access, billing, security, support, disputes, backups, or legal duties.
Fixed periods for every category are still under operational and legal review. This page will be updated before a specific period is promised publicly.
Account email, name, session records, subscription status, and credit balances are kept while needed to provide and protect the account.
Closing or losing access to an account does not automatically remove billing, audit, security, dispute, or legally required records.
Uploaded product photos and their file details are kept while needed to prepare the selected result, support recovery, show account history, and investigate a reported problem.
Do not upload private documents or content that is not needed for product-photo preparation.
Main results and useful output sizes may remain visible in My account while they are active under current storage rules.
Download important photos when they are ready. AIBAO does not promise permanent online storage or that every old result can always be recovered.
Rejected, failed, or cancelled work may leave status, error, credit, audit, or support records even when no finished photo is available.
Temporary and rejected files should be removed through approved cleanup rules, but a fixed public cleanup time is not stated until the behavior is verified.
Deleting a saved photo removes it from active account history according to the current deletion process. Related source files, output sizes, job records, backups, and required records may not disappear at the same moment.
Contact support if a deleted item is still visible or if you need help understanding which records remain.
Payment references, invoices, subscription events, credit grants, reservations, adjustments, refunds, and audit records may be kept longer than visible photos.
These records help explain balances, handle disputes, prevent duplicate grants, meet accounting duties, and protect the service.
Support messages and limited technical logs may be kept while needed to answer a request, investigate an error, protect the service, or meet legal duties.
Do not send full card details, passwords, private sign-in links, or unrelated sensitive information in a support message.
A deleted item may remain for a limited time in protected backups until those backups are replaced under the approved schedule. Backup periods and deletion behavior require final operational review.
Contact support for an access or deletion request. AIBAO may need to verify the account and keep records required for billing, security, disputes, backups, or law.
Visit the Support page or email support@aibao-technology.com.